Hi, I’m Brock Winston! Thank you for choosing me as your stylist!
YOU ARE RESPONSIBLE FOR READING THIS POLICY TO ITS ENTIRETY BEFORE BOOKING ANY SERVICE!
SALON RULES:
Upon arrival, please sign the sign-in sheet & have a seat in the waiting area.
Please NO extra guests OR children during your appointment time.
I do not service any children under the age of 10
THESE RULES ARE STRICTLY ENFORCED THROUGHOUT THE SALON TO ENSURE THE SAFETY OF MYSELF, THE OTHER STYLISTS, AND ALL OF OUR FABULOUS CLIENTS!
DEPOSIT & PAYMENT METHODS:
A non-refundable deposit of $25 is required to reserve your appointment. The deposit is a booking fee that goes towards your service. If you cancel your appointment, your deposit is STILL non-refundable!
The remaining balance must be paid at the end of your appointment in CASH! You do have the option of paying through Apple Pay or Zelle. I DO NOT ACCEPT CASHAPP or ANY other methods of payment.
LATE FEE/CANCELLATIONS/RESCHEDULING:
You ARE allowed a 15 minute grace period. After 15 minutes you will be considered late and $25 will be added to your service total. After 30 minutes your appointment will be cancelled and you will have to reschedule. If you are still wanting to be serviced after the 30 minutes you will be considered a squeeze-in and there will be $50 added to your service total.
You are allowed to only reschedule ONCE with your initial deposit. The deposit will only be credited to an appointment within 7 days of your INITIAL appointment date. This is the ONLY time your deposit is transferable!
I understand that things do happen and things may come up so please contact me via text/call to inform me of any cancellations at least 24hrs before your scheduled appointment time. If you do not inform me of your cancellation, you will then be considered a No Call/No Show.
NO CALL/NO SHOW = FULL SERVICE CHARGE + NO FUTURE APPTS/BANNED FROM BOOKING WITH ME
SERVICES:
All services include a shampoo + conditioner and blow dry unless stated otherwise. Please come with your hair thoroughly DETANGLED/COMBED-OUT and ready to be serviced or a detangle fee will be added to your service total.
When booking initial service, please ADD-ON all other services that you are desiring. By adding on additional services you will be blocking off the necessary time needed to complete your service(s). You will NOT be able to ADD-ON any services the day of your appointment so please schedule add-on’s when booking initial service! If you are not sure what to book, please book a consultation. During that consultation we will discuss your hair desires so that we can then book the service(s) best suited for you.
ANYONE wishing to receive color on their natural hair or locs MUST schedule a COLOR CONSULTATION! If you book a color service without having this consultation first with me or without my approval your appointment will be cancelled!
APPOINTMENT DAY:
Please examine you hair and be vocal about your satisfaction because there are no refunds once you leave the salon. All sales are FINAL. I am not responsible for any damages done to your hair after you leave the salon. Pictures & videos may be taken during your appointment for social media purposes ONLY, so please be camera ready! If you have any questions or concerns please TEXT (803)477-2407.
*By paying your deposit, you are agreeing to all terms and conditions that are listed above.*